Both hotels and guest lose out when brand are hijacked online. Here’s how you can fight against it.
Hotel design is an arms race
To win the war against competition from the sharing economy, your hotel will require a thorough remodeling of every guest-facing space in your property to deploy new features that give customers what they want.
The future of guest retention: Building loyalty in a disloyal age
Encouraging loyalty by meeting guests needs now and into the future. @IDeaS_RevOpt
Sustaining hospitality Ð embracing the Industrial Revolution 4.0
ItÕs essential that the tourism industry embraces the Industrial Revolution 4.0 to accommodate the digital advances that will make sustainability a reality.
You must know what youÕve got -Êto sell it at the right price, and deliver a great guest experience
Valuable assets for a hotel to leverage a successful revenue management.
The OTA distraction Ð pushing rather than pulling
How much of the increased RevPAR in the last 10 years is due to the OTA effect? And what effect has that had on hotel profits, that left to our own devices, would not have materialized without the OTAs?
Why data rich organisations will win everytime
Hotels have loads of data, but often fall into the trap of underestimating its true potential. Here are examples that demonstrate the potential of making better use of data to drive incremental improvements to revenue.
How small hotels can fight for bookings
Here’s a look at some of the best tools small hotels can employ in the tussle for bookings, as well as general concepts that can help make them stand out in the process.
Direct Booking vs OTA: three steps to rise hotel direct booking and bypass rate parity
Three steps to make sure people book on your website.
Smart hotels: present day reality or long-run objective?
How something as simple as phone app technologies can change hotel processes and services in so many ways.
