The hospitality industry has been struggling with a talent shortage for years. A 50 cent raise, a better lunch break, or a more consistent work schedule can be all that it takes for another hotel to come along and poach your best team members.
Getting your hotel leadership team excited about accounting is like someone thinking it’s fun to go to the dentist. Your average person wants nothing to do with it because they have a predisposed notion that it’s yucky, boring and better left for someone who has a hard time walking and talking at the same time.
For hoteliers, it is often a weigh up between being able to charge more for suites, or having more standard rooms that are easier to sell. But what if you could have the best of both worlds?
Matthew Stephens talks to Adam Gillespie, Founder of BroadView IP about the future of in-room entertainment in the streaming services era.
We talk to Tankut Turhan, Chief Executive Officer @ Nevotek, on how to leverage smart services and artificial intelligence to boost revenue, personalisation and guest loyalty.
We talk to James Bishop, Director of Global Demand Partnerships @ SiteMinder about the future of hotel distribution in the age of Google and AirBnB.
We talk to Del Ross, Chief Revenue Officer of Hotel Effectiveness, about why managing labor is central to generating profit and the 3 hidden drivers of labor costs.
"The challenge for hotels is how to elevate the guest experience without losing the human touch." Matthew Stephens talks to Alonso Franco, CEO and Co-founder of Arrivedo about personalisation and content marketing essentials for the hotel industry in the age of AI technology.
eHotelier talks to Jason Dando, Director of Teleste about technology trends and how to leverage your TV infrastructure to make your hotel fully connected. Taped at HITEC 2019, Minneapolis.