A common phrase going around these days regarding hotels and travel is the ‘sea of sameness’ that exists for accommodations at nearly any star rating.
International housekeepers week in September puts digital tipping in the spotlight
International Housekeepers Week, taking place September 13 through 19, 2026, gives the hotel industry an important opportunity to recognize employees whose work
Professional Attitude and Behavior in the Hospitality Industry
The hospitality industry is a people-focused business where professional attitude and behavior are just as important as technical skills. Hotels, restaurants, resorts
Bristol in a Hotel’s Name Teaches Us This Even to This Day
Why are there so many Bristol hotels around the world? It’s not a single cohesive brand, so why the name “Bristol”?
Building a hotel Food & Beverage budget that performs
The strongest 2027 budgets will do more than control costs; they will give hotel F&B leaders a roadmap for growing revenue, protecting margins
What the first half of 2026 says about the hotel industry
The first half of 2026 has turned out better than many people expected. Coming into the year, the hotel industry was preparing for continued economic uncertainty
The Sleep Lab at Equinox Hotel New York as a decade-long pursuit of better sleep
If you look at any of the best hotel brands, yes, they have standards, but they are always evolving and upgrading those standards to meet new guest needs. In this way
Boutique Falters Above 80 Keys for a Timeless Reason
Boutique has become a bit of a bad word in hospitality. It has meaning; it has value; it’s been dangerously overused in the past few years.
Hotels don’t need more data, they need direction
Cendyn argues hotels are drowning in data but lack direction, and positions AI-enabled actionable intelligence as the shift from reporting to decision support
Beyond the Budget: Building a smarter business plan for 2027
It is that time of year when many of us in the hospitality industry begin formalizing our business plans for the coming year. While the budget is an important part
