This multi-layered profession is not just about creating delicious dishes and hollering on the pass, it’s also about managing a kitchen, supervising staff, planning menus, sourcing ingredients, and maintaining and implementing food hygiene.
Is hospitality education broken?
Industry reports increasing difficulties recruiting students from hospitality education, while hotel schools, colleges and universities are finding it equally difficult to recruit students to their hospitality courses.
The evolution of social media usage in destination marketing
Google+ is now officially dead, Facebook algorithm keeps giving headaches while Instagram remains hot. How are travel marketers responding to changes?
What do young hoteliers look for in their career?
What motivates a recently graduated student to work for an international hospitality brand? If you are unsure about the answer to this question, you might risk losing the race for talent.
What’s next for PMS firms in Airbnb’s ecosystem?
Local success does not translate easily into worldwide success, so it’s not a stretch to predict that we will soon see a casualty of PMS ecosystem firms closing.
Proactive crisis communication: profiting from the calm before the storm
No company is immune to crisis, but it is the manner in which you react to it that will make all the difference.
The deskless front desk
These types of contemporary upgrades – where we keep the core intact but use technology to streamline everything else – can be quite lucrative if executed effectively.
What guarantees a bad hotel guest review? (and how to avoid it)
It only takes one bad review to potentially sway other potential customers to steer away from your property and choose a competitor – in fact, it’s said that for every bad hotel guest review you could lose 30 potential bookings.
Understanding hotel liabilities
Liabilities are easily misunderstood if you are not thinking about them in the sense of a business. Here is the three-part test all liabilities must pass.
Tips to make your hotel more personable online
You need to put a face behind your hotel. You need to exhibit that you aren’t just some anonymous team, but that there is a person, or people, behind the company.
