Oftentimes, sweeping changes aren’t necessary to bring a hotel up to speed but a commitment to refining service delivery through the mastery of all the little things that make a stay complete.
The dawn of the Virtual Assistant
Will Virtual Assistants become our intimate companions this year?
Defining your hotel’s competitive set
To determine which hotels compete with you and to what degree, you need to carefully consider these six key factors.
2019 Predictions — The Digital Native
Not only are digital natives faster and more data driven, but because of their use of tech they will drive a much needed tech (r)evolution in hospitality.
4 reasons your hotel needs accelerated mobile pages
Accelerated Mobile Pages (or AMP for short) is a global project designed to make web pages load faster when opened on a mobile device. AMP essentially work by presenting a lightweight version of your pages developed in addition to your existing website.
OTA’s and how hotels can best use them
Here is a list of very compelling value-adds from some OTA’s that hotels could and should be taking advantage of.
Top 5 hotel marketing strategies for 2019
Let’s get right into it and see what trends continue to rule the roost when it comes to hospitality marketing.
When a half a second of action is better than half a day of talk
I think all hotel managers have moments where we think we have hit the wall and feel that we have not accomplished anything to improve our team’s mindset.
Opportunity is essential in realising career potential
The Future Leaders Programme for the alumni of the Sala Bai Hotel School has been designed to provide an opportunity for participants to develop their professional knowledge and leadership skills in support of their career ambitions. @touchsalabai
You could argue 2018 was a confusing year
It’s that time of year – what predictions did we get right for 2018, and what are the next ‘big things’ heading our way this year?
