Any hotel that doesn’t have established overbooking strategies in place is leaving money on the table due to missed occupancy at the property’s highest price point where profits can be maximised.
How to get the most out of the new Google Hotel Search interface
Google’s new hotel search grid, Google Maps listings, and its hotel display cards are crucial to help drive positive brand recognition and drive conversions.
Combat hotel turnover with employee engagement
As hoteliers look for innovative ways to keep their existing hospitality staff and be competitive in recruiting new employees, they should begin with taking the pulse of their frontline teams to assess, and improve, their internal communication strategy.
How to inspire your employees
While there is no magic formula to inspire your workers to perform better and be happier at work, there are some way ways you can test and adjust according to your employees’ personal and professional aspirations.
5 must-have technologies you should be using for your hotel
You cannot sit back with existing solutions and watch your business suffer – you need to catch hold of diverse, sophisticated technologies to offer an extraordinary experience to your customers as well as employees.
The recruitment dilemma: talent from within or from outside
Finding and keeping the right people are two key dilemmas at the forefront of every organization committed to success, growth, and a dynamic and supportive work environment.
Hotels: the new social hubs of urban spaces
Many hotels are adopting a fresh approach to the ways in which they merge seamlessly with their neighbourhoods by making themselves hosts to local events and experiences.
Bring multi-tasking to an end for hotel leaders
Multi-tasking does not save time, it wastes time; and the good news is, it’s only a habit. Like smoking, it’s high time you quit.
How to keep an old hotel relevant to modern travelers
We caught up with Hotel Royal Manager Henrik Lind to discuss his philosophy on hospitality, the hotel’s unique interior, and amenities that revolutionize the guest experience.
Lost in Translation
Translation fails can be downright hilarious, but they sure aren’t funny or amusing to a hotel whose brand has been tarnished. What causes translations to go awry? How can hotel marketers avoid being lost-in-translation?
