If set up right, Facebook can help your hotel generate more direct business when you need it – and to precisely those assets you need to promote now.
Zero-G hospitality: 4 reasons why hotels will be the shining stars in space travel
The hospitality space race – space travel is more than a crazy billionaire’s fad; it’s a whole new field of opportunity in transportation, tourism and hospitality that is closer than we think.
Digital Inspo: What creative hotels are doing online
Last year, Hyatt Hotels partnered with then up-and-coming pop star Dua Lipa. The setting for the British musician’s single “New Rules” was Hyatt’s new boutique hotel, The Confidante, in Miami.
Four ways valet parking can help grow your hotel’s profit and customer satisfaction
Expanding your valet parking can help you increase your hotel’s parking revenue, profit and customer satisfaction, plus improve your operations, without major investment.
Lessons to learn from how Starbucks is selling coffee in Italy
It’s all about the experience, so ask what measures can be taken to create elements of your service delivery with a unique thumbprint and design new micro-experiences to make your hotel stand out.
The 5 hidden costs of being branded
For years chains have publicized the advantages of working with them: advanced loyalty programs that promise to bring consistent customers, low fees, tough negotiations with OTAs, and preferred financing options – but are these claims true?
From A to Z: Trends and choices in hotel brands
Gone is standardisation and in has come flexibility and choice. The emphasis is on varied, curated experiences targeted at different audiences.
Top 5 books every hotel worker should read
The tips and ideas presented in these books will help run your hospitality business and overcome some of the most common challenges in the industry.
What teenage years and revenue management have in common
Just like teenagers require role models, Revenue Managers also require a mentor/coach.
Staff are key stakeholders in your hotel business
The industry is not going to solve its staffing problems overnight, but it should now look much more radically at ways of fostering greater employee engagement.
