Where will your sales efforts provide the most opportunity? Here are some pointers to drum up sales to combat the upcoming changes to the landscape of incoming revenues.
The (hotel) sky is falling
The next downturn is coming, so here are some proactive steps you can take to both lessen the impact of this unavoidable pendulum swing and to recover quicker than the competition.
Why you should bet on the dark horse – expanding your reach with the GDS
Although it has been said that the GDS systems are out-dated, with limited capabilities and benefits, 75 million reservations in 2018 suggest otherwise.
The top 5 things you need to know now in hotel digital marketing
Here are new options to maximise your hotel’s digital marketing efforts and impact through Google, Microsoft, Instagram and more.
How to integrate wellness into hospitality for guest satisfaction and owner return
Wellness tourism is expected to grow at an average annual rate of 7.5% through 2022, considerably faster than the 6.4% annual growth forecasted for overall global tourism. So how might the lodging sector creatively and effectively integrate with the wellness movement?
How room selection software entices room upgrades
Not only do you have a monetary rationale in trying to upsell, but a defensive one in that your reputation is at stake.
Fostering authenticity is the key to hotel success
Guests today want and need more than a roof over their heads; they need their trips to be memorable in a way that surpasses tourism of the past.
How to prevent revenue leakage in your hotel
You need to first identify and eliminate business practices and services at your hotel that don’t generate enough revenue to cover up the expenses/investment in them. Here are some of the areas of your operation that might require immediate attention.
The connection between happy staff and guest loyalty [Video Insight]
As much as hoteliers try to segment the market, we still need to cater to both guests’ high touch and low touch needs. Here’s how tech can help.
Global hospitality CEO survey: What trends are shaping the hospitality and leisure industry?
Hotels must go beyond the tried and tested and experiment with new features, take risks with new ideas, and anticipate what will be most attractive to guests. Hoteliers must make the right decisions about these new services and leverage technology and skilled staff to provide them at a high level.
