TomorrowÕs leaders will be drivers of disruptiveness, with a humbler leadership style. They need to be confident enough to share their power with others. By Frank Gueuning & Annick Darioly Carroz
Big issues in hospitality: leadership, culture and recruitment
There is a genuine opportunity for change if hoteliers understand the need and to start to think differently about their customers and their teams.
Surging profits through demand pricing
A quarter million dollars in lost profits in a single year. That is how much a $2 reduction in the average daily rate for a 500-room hotel with a 75% occupancy rate would cost a hotel.
Is Airbnb’s Millennials’ strategy at a turning point?
According to a recent survey, Millennial travelers prefer upscale and luxury hotels/resorts, followed by camping and apartment and/or condo – in fact only 23% said a condo/apartment rental is their preferred type of accommodation.
Six management tools every hotelier should be using
Management tools help you do your work more efficiently so that you can focus on what matters the most – your guests.
5 revenue management questions independent hoteliers should ask
Machine-learning innovations paired with high mobility, prescriptive analytics and transparent business intelligence enable independent hoteliers to unlock new profits.
The importance of hotel design in the era of disruption
Our interview with Canadian architect Alessandro Munge sheds light on what’s key now that design is such an important differentiator for all hotels in the face of near-infinite travel accommodation options.
Gamification starting to impact hotel design process
In 2018 and beyond, the convergence of 3D visualisation and data analytics could prove to be one of the biggest game-changers in the hotel property industry for many decades.
How to stay on top of your hotel’s monthly financial circle
A hotel’s financial window opens and closes each month giving you 12 opportunities each year to re-set and discover what worked and what did not work.
You lost me at hello Ð Are you falling at the first hurdle of the guest journey?
A truly hospitable greeting is one of the most under-utilised activities in hospitality, but it must become a keystone habit.