A Hotel Customer Data Platform (CDP) is a term you’ve likely encountered frequently in recent years if you work in hospitality.
Master Operational Plans: 5 Habits for Hotel Leaders
In the hospitality industry, success doesn’t happen by chance—it’s planned. As a hotel manager, I’ve seen firsthand how a well-crafted…
Unlock the summer surge: Hotel campaigns that convert
Capture early summer demand with personalized website campaigns tailored to drive more direct bookings
5 ways Revenue Management Technology drives hotel growth and asset value
Hotel owners in the Asia Pacific region are under growing pressure to deliver stronger financial results while managing increased operating costs and shifting demand patterns.
8 Holiday campaign ideas guests love: Email templates for your hotel
As we move into the second half of the year, now’s the time to plan your next hotel holiday marketing campaigns. Holidays are a great opportunity to
What a monastery taught me about hospitality
Somewhere along I-94, just less than two hours northwest of Minneapolis/St. Paul, amid Minnesota’s rolling farmlands, spread across twenty-six acres of land
Unlocking Success with Workplace Communication Protocols
As a hotel manager, I’ve learned that the difference between a good team and a great one often comes down…
Stop Revenue Leakage and Boost Profits with an AI-Powered Revenue Management System
Revenue leakage is a silent profit killer that many businesses overlook. Small pricing errors, missed invoices, contract non-compliance, and inefficient…
The Power of LEGO® Serious Play® in the Hospitality Industry: Unlocking creativity and collaboration
Based on the above statement, LEGO® Serious Play® (LSP) is a facilitated thinking, communication, and problem-solving technique that uses LEGO bricks
Why technology has the hotel business bootstrapped
Bootstrapping is a statistical metric that uses random sample replacements. That’s not for me, so bootstrapping also has a broader slang meaning
