How revenue management systems work, their benefits, and effective revenue strategies to take your hotel business to the next level.
Pricing strategies: leveraging bias and psychological tricks for success
Effective pricing strategies are crucial for capturing consumer attention and driving sales. Leveraging psychological biases and tricks can profoundly influence consumer perception and behavior, so let’s explore several proven pricing strategies that smartly use human psychology to enhance business success.
The Mille Club: luxury demands the unexpected
Rates and packages must be competitive, but so must service levels, amenities and onsite programming in order to ensure lasting success.
How personalized upselling and cross-selling can transform your hotel’s bottom line
Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.
Green check-in: strategies for hotels to adopt and promote sustainability
In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.
Navigating challenges of AI and maximizing value in the service sector
Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the ‘human touch’ becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.
Imagine a day in the life of a Revenue Manager….without using acronyms
Each day is a new chapter in an RM’s ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.
Booking insights reveal the top 10 places most likely to have already booked their 2025 holiday
During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.
Forbes Travel Guide ratings opinion on the new relevance of luxury
To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.
Beyond accommodation: six exciting traveler preferences every hotel should anticipate
Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.