The fact is, we will only know the shape of the recovery in hindsight once we get over it, but the more important question right now is the path you will take to get there.
The First 100 Days: action plans for the ‘new normal’
There is tremendous value in slowing down and dedicating the time to take stock of where you’ve been and where you’re going; providing clarity for you and everyone who relies on your direction. Only after that can you put together a set of goals that will keep you and your team focused and prepared as soon as the “new normal” starts.
Key components of a crisis management plan
Whether facing a pandemic, hurricane or terrorist threat, the components and principals of a Crisis Plan are very similar regardless of the source of the crisis.
6 tactics we can learn from hotels in Sweden that remain open during COVID-19
What’s setting hotels in Sweden apart from those in others markets? Being mindful of the bigger picture, they’ve shaped their strategic plan with specific goals in mind. Despite the current drop in international travel and demand, see how some Swedish hotels have fine-tuned their marketing tactics to help them weather the storm.
Each pandemic comes with its share of innovations
Let’s take this opportunity to reflect and take the time available to us to document, educate ourselves and to review our operations in a world where best practices will rhyme with the new reality of “6-foot tourism” regarding social distancing.
Staying open during Coronavirus? 8 tips from the Legendale Hotel Beijing
You need to consider both staff and guest psychological and also physical safety. Here are crucial pointers to follow.
Revenge travelling after COVID-19: What will it look like?
After having been confined during lockdowns and deprived of going, people will want to travel and treat themselves. However, hoteliers must keep in mind that needs and expectations will have changed. Here are some ways to get ready for your first revenger-Ωtraveller guests.
A thing or two the hotel industry can learn from Amazon
Hotels now need to look at alternative ways to boost their incomes. Remember there are many ways to make money, so don’t pigeonhole yourself into using just one.
Why small hotels must jump on the sustainability bandwagon
Hotels that work to incorporate sustainable principles in their operations are not only saving costs, but also positioning themselves as market leaders.
Artificial Intelligence: Improve customer experience in your hospitality business
Find out how AI can improve the hotel service and dramatically enhance the guest experience in a short time during this technological revolution that our industry is just beginning to enter.
