The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.
Google Reviews are back – how does this affect my hotel?
Now that businesses all over the world are slowly opening their doors again, the Google Reviews has been re-enabled and are gradually coming in again. Let’s look at what happened, why, and how you can maximise this important review source.
Six ways to prepare to relaunch your hotel
All of these proposals can be implemented in a short period of time, without the need for significant financial resources, to stimulate demand for a gradual resumption of hotel activities.
How housekeeping opt-out might change post-Coronavirus
Much like it was before the coronavirus, the decision as to whether to offer opt-out of housekeeping services or not must be made on a brand-by-brand basis as each decides what it means to guests in the new normal.
The Cornonavirus threat or opportunity: Impact and solutions for the hotel industry
With nowhere to look for tested answers, hoteliers now have to reinvent themselves and look for creative, fresh ideas to give their operations a new sense of hospitality and service.
Adapting through Covid-19: A free checklist for hoteliers and operators
This checklist is to help guide hoteliers and accommodation businesses manage operations through times of low occupancy and adjust to a ‘new normal’.
Messaging by hoteliers now matters more than ever
As the world’s economy starts moving again – and traveling again – it is utterly important to make your message stand out and be seen. Here are key steps hoteliers should consider as you begin communicating with consumers again.
How to manage hotel staff during a crisis
You can make these uncertain times less confusing and overwhelming for your staff by showing empathy, providing support and communicating new developments clearly and honestly.
5 useful insights hotels can get from analyzing guest data
Embrace these digital routes to see which work best and which ones reveal insights that change how guests enjoy their experience during each visit.
5 tricks to successfully combine social media and your hospitality business
Social media platforms are not as complicated as you may think they are. Once you have set up social media profiles for your hotel, you will be able to start marketing your business more effectively.
