Apart from improving footfall, gaining brand recognition, and increasing revenue, the omnichannel marketing experience stands to be the ideal way for hoteliers to address the challenges of the day and offer exceptional customer engagement.
4 lessons from key industries that survived the pandemic
We take a look at four important lessons hoteliers can take from industries that have survived and even expanded during COVID.
Hotel COVID-19 recovery: is it time to outsource Revenue Management?
Covid-19 has exposed weaknesses both in hotels managing Revenue Management internally as well as the traditional outsourcing model and Revenue Management software providers.
2021 Top hospitality industry trends
Shifted values in the aftermath of the pandemic and increased consumer awareness of all things sustainable and purposeful – has set new benchmarks for hospitality enterprises.
Travel photo-sharing isn’t a vanity project; it’s experience sharing
Social media and photo-sharing have greatly impacted the travel experience, and with the ongoing pandemic putting a halt to international tourism, the desire to share journeys with those restricted from travel will only be amplified.
Rule-based or an AI hotel chatbot? Here’s the difference
It’s important to understand what types of chatbots are out there and which one best suits your organization.
How revenue management can support your hotel’s cash flow
Everyone knows “cash is king” when it comes to operating a business, but in a disrupted market, this statement has taken on extra significance.
New revenue streams and smart solutions for hoteliers
Successful hoteliers are taking things far beyond wearing masks and marking social distancing signs in the lobbies.
Happy Holidays from eHotelier
After the wild ride of 2020, there’s lots to look forward to in 2021! The industry is changing – stay on top by taking advantage of these new initiatives.
How hotels can measure their success in 2021
Revenue managers appear to be changing their view hotels’ KPIs, does that suggest a drastically different approach to revenue management in 2021?
