Why AI Technology has Failed the Hospitality Industry – Thus Far.
Five proven methods to boost security at your hotel
If you want to improve the safety and security of your hotel, but you don’t want to alarm your guests or invest in methods that don’t work, then these five measures can afford you the peace of mind you deserve.
Checking in at Resorts World Las Vegas with President Scott Sibella
A former MGM executive, Scott is no stranger to the world of luxury and the perfect choice to lead this $4.3 billion development.
Top 10 productivity killers in your hotel
I am going to highlight the biggest productivity killers to avoid, and best practices to adopt so you can stay on track.
Make a goal of alleviating guest stress with great first impressions
COVID measures on top of security checks, jet lag as well as the constant risk of viral spread, your guests can be quite agitated and bring this prickly mood to your door.
Omicron threatens hotel performance recovery
Indications are that future hotel bookings, meetings, and other hotel-related activity will be impacted by the presumed expectation of future travel impediments, whether self-imposed, company-imposed, or government-mandated.
Top priorities for hotel CEOs in a post-Covid world
The hospitality landscape continues to evolve at an alarming rate – and unless hotel CEOs take action to identify and implement the right changes, their hotels are unlikely to make the cut.
Digital marketing in a resource-constrained hotel
Hotels are used to cross-training, but when it comes to hotel digital marketing, where the discipline is particularly specialized, the issue is much more daunting.
Seven hotel marketing trends for 2022
Learn which hotel marketing strategies will help you stay ahead of the competition and increase bookings.
The importance of traveller-centricity in the new era of travel
As we prepare for the upcoming holiday season, it is important to emphasise a traveller centric approach and provide more security, inclusive offerings, and flexibility.
