Here are the quality dimensions that contribute to honeymooners’ satisfaction and relationship with the destination, providing useful information and advice for destination marketers seeking to capture this market segment.
The six different leadership styles
Although most leaders have an instinctive style, it’s useful to understand the different leadership or management styles. Certain situations, teams or projects will call for one style over another, and being able to employ the appropriate one lets you improve your leadership technique.
The new push for centralized hotel platforms
We predict that the future hotels will come to realize one total operating system able to manage everything from rooms inventory and payments through to maintenance, security, housekeeping, guest service and auxiliary outlets.
8 critical IT cost reduction strategies (How to plug the spending holes in your IT budget)
You need to rethink how your IT department functions. The key to successfully reducing IT costs rests in your ability to redesign your workflows, systems, and policies.
Future retention trends in the hospitality industry
Here are five trends that’ll shape employee retention in the hospitality industry.
3 ways to fix the hospitality labor shortage and welcome back employees
Now is the time to make changes to attract the employees back. We have the opportunity to build the industry back better…together.
Light at the end of the tunnel
Collaboration – between humans and computers, scholars and practitioners – will be key to helping the global tourism industry survive and thrive in the postpandemic world.
7 changes the hotel sector can’t afford to ignore
The turbulent past 18 months have been an unprecedented time for hotels, prompting key changes in the sector, many of which are long-term, if not permanent. In order to survive, businesses must embrace change across their entire operation and do so quickly.
Five easy tips to drive revenue with local staycationers
Here’s how to become a hometown hero with strategies that appeal to local drive-in markets.
Leveraging guest feedback to navigate return to travel
2021 saw an alarming and unprecedented drop in guest satisfaction. What caused this guest satisfaction crisis? And more importantly, what can we do about it?
