Success definitely doesn’t come overnight… It requires careful planning, prioritization and dedication to achieve great results for a hotel.
Virtual Tourism: How it works & how hotels can host one
Getting to a point where your business is proficient in the virtual world both safeguards you against any future pandemics and offers you a potential USP when it comes to booking conventional holidays in the future.
When you’ve got it all in Las Vegas
City Center and the Aria Resort opened shortly after the financial meltdown of 2008. Is it a mere coincidence that Resorts World Las Vegas, launched in June, just as the COVID-19 pandemic was winding down?
How Google Hotel Ads is penetrating the hotel distribution vertical
Learn what opportunities this presents for hotels.
8 qualities of top performing hotel call center agents
Tips on how to pick a call center that’s right for your property.
Emerging revenue management KPIs you need to know
Given the largescale market disruption over the past two years, it is important that hotels set KPIs relative to competitor performance to measure their success relative to the market they operate within.
Bibliotherapy and a possible new feature for your hotel
While technology has a myriad of benefits for increasing revenues plus ramping up team productivity, sometimes a great hotel differentiator is a bit more ‘lo-fi’.
Quick wins to convert Black Friday bookings on your hotel’s website
Many travelers wait specifically for Black Friday to book their travel for the year, and most hotels cannot afford to miss out on this huge share of the business.
Money never looks after itself
Numbers are just like guest service and colleague engagement. They are never going to be perfect and they are not going away, and most importantly – they never look after themselves. That’s your job!
