High-end travelers have high expectations – here are five boxes you’ll need to tick to attract their business.
Survey reveals serious flaws in hotel check in
hospitalityPulse polls travelers to uncover problems with the room assignment process – only 23% of respondents say rooms are always ready when they check in prior to arrival.
15-year survey reveals F&B decline in hotels, but potential remains
UK study by HotStats reveals that the growth in Food and Beverage revenue over the last 15 years has been well behind the growth in Rooms Revenue.
Marriott and Hilton battle for supremacy in the US as Sheraton recovers: Hotel Guest Survey Brand Ranking Index
Marriott remains No.1 Brand in the US, leading Hilton by a fine margin thanks to slightly higher usage and a growing 1st/2nd preference advantage, but Hilton consumers are prepared to pay a 3.5% premium over Marriott and a 5.6% premium over the tier average.
World Boutique Hotel Awards 2016 winners announced
Now in its 6th year, the World Boutique Hotel Awards are exclusively dedicated to recognising unique excellence among all types of boutique hotels around the globe.
Asian buyers check in to Australian hotel sector with deals totaling $8.2bn
New CBRE Hotels’ research shows that domestic purchasers spent just $3.2 billion on Australian hotel property over the same period – well under half of what was invested by their Asian counterparts.
Outrigger Hotels and Resorts sold to KSL Capital Partners
The new investor will infuse capital capacity to accelerate Outrigger’s growth plan, while keeping the current management team in place.
Brexit puts the brakes on UK hotel investment
Hotel transactions in Q3 totalled £522m in value, nearly half of that recorded in Q3 2015 and total transactions for the year-to-date were also significantly below that of last year.
London hotel sells services to neighbouring short term rental apartments
The Bermondsey Square Hotel is offering a selection of hotel services for local rental apartments within one mile of the hotel including housekeeping services, key management, maintenance and guest point of contact.
New age of flashpacking across Southeast Asia
With over 15,000 new beds added over the last year, a rising segment of second generation upmarket hostels is now attracting a wider demographic.
