Disputed refund policies and lack of efficient customer service by OTA’s give hotels an opportunity to boost direct bookings in post-pandemic travel.
Safe and seamless traveller journey in the ‘new normal’
WTTC’s Safe and Seamless Traveller Journey will be critical in combating COVID-19 and beyond for crisis preparedness.
UNWTO to help Indonesian government restart Bali tourism
UNWTO hosted a special Capacity Building Workshop on Restarting International Tourism in Bali in partnership with Indonesian government.
How COVID-19 is changing the event industry
Reed Exhibitions’ COVID-19 Customer Needs and Mindset Barometer reveal how the pandemic is changing customer attitudes to events.
ETC urges EU governments to lift quarantine
Travellers should not be considered as a high-risk population for spreading COVID-19, according to EASA and ECDC latest guidelines.
WTTC responds to UK reopening business travel
WTTC President & CEO, said: “The World Travel & Tourism Council supports the Government’s initiative to kickstart business travel.”
Leisure & hospitality unemployment double the national average
These distressing figures arrive as Congress continues to negotiate a coronavirus relief package before the end of the year.
Accessible tourism identified as Game Changer for destinations
Ensuring accessibility for tourists with specific access requirements can be a ‘game-changer’ for destinations around the world as they look to bounce back from the impacts of the pandemic.
U.S. hotel results for week ending 28 November
U.S. weekly hotel occupancy fell to its lowest level since late May, according to the latest data from STR through 28 November.
U.S. hotel profitability improved in October
U.S. hotel profitability hit double figures for the first time since February.
