It is counter-intuitive but when making redundancies businesses also need to consider their own and the industry’s longer-term post- covid needs. Survival first, while recognising there will be a future tomorrow.
Changing our mindset from just business survival to the core values of hospitality and demonstrating the role the industry can play in times of crisis now will enhance hospitality’s value to society in the future.
As both further and higher education come under unprecedented financial pressures, the impact on hospitality programmes in the UK is alarming. Professor Peter Jones FIH has done the research and reports on some worrying trends.
It takes a different mindset to see opportunity when facing the reality of the disadvantaged and marginalised, but the mainstream hospitality industry needs to recognise that they offer a wide range of different talents – talents that with the right nurture and support can make loyal, enthusiastic and committed employees.
If we believe that our staff or our most important asset, why do we always only account for them as a cost?
The Future Leaders Programme for the alumni of the Sala Bai Hotel School has been designed to provide an opportunity for participants to develop their professional knowledge and leadership skills in support of their career ambitions. @touchsalabai