We must stop saying people are our most important assets (and actually believe it to be true)
If we believe that our staff or our most important asset, why do we always only account for them as a cost?
Opportunity is essential in realising career potential
The Future Leaders Programme for the alumni of the Sala Bai Hotel School has been designed to provide an opportunity for participants to develop their professional knowledge and leadership skills in support of their career ambitions. @touchsalabai
UK hospitality education – in decline?
The hospitality industry is facing a ‘perfect storm’ of the recruitment and staffing impacts of Brexit, at the same time that the number of students entering hospitality education and training is on the decline.
Is hospitality education broken?
Industry reports increasing difficulties recruiting students from hospitality education, while hotel schools, colleges and universities are finding it equally difficult to recruit students to their hospitality courses.
Languages make hospitality hospitable
Speaking someone else’s language is a key part of being hospitable.
Transparency and honesty
When asking the question “when interviewing for a leadership position which of the following characteristics are you looking for in a candidate?”, the response was the same with honesty being ranked the highest.
What makes a hospitality professional?
In the hospitality industry we have a tendency to recognise professionalism by the behaviour they show in dealing with their colleagues, in dealing with their customers and guests, and their general behaviour and presence, not by looking for membership or qualifications or a plaque on the wall.
ÒEgg-cellenceÓ: professional development at Sala Bai Hotel School
Success in programmes like these is not just in coming up with solutions and solving problems, but in what the participants learn about themselves in working under pressure and with others.
Inspiring hospitality careers Ð a call to action
Edge School Hotel has launched ÔMy Hospitality LifeÕ Ð a national campaign that aims to make a career in hospitality or hotel management more attractive to young people. @EdgeHotelSchool
In leaders we trust?
It seems that those who have power to shape and influence our lives are those we trust least. So what makes a good hotel leader, and how do you develop those skills?