Peter Jones, Author at Insights
Insights

A testing time for hospitality leaders

Hospitality and tourism will be badly impacted in the short term, but it also has the opportunity to demonstrate how it can make a significant positive contribution throughout this crisis and beyond.

Insights

Staff are people too

Changing the mindset to consider ‘staff as people too’ could have a significant impact on the creation of guests experiences and at the same time enrich the role of your people to beyond that of just staff.

Insights

Is UK hospitality education buckling under pressure?

As both further and higher education come under unprecedented financial pressures, the impact on hospitality programmes in the UK is alarming. Professor Peter Jones FIH has done the research and reports on some worrying trends.

Insights

Hospitality can be a force for positive social change

It takes a different mindset to see opportunity when facing the reality of the disadvantaged and marginalised, but the mainstream hospitality industry needs to recognise that they offer a wide range of different talents – talents that with the right nurture and support can make loyal, enthusiastic and committed employees.

Sala Bai 2
Insights

Opportunity is essential in realising career potential

The  Future Leaders Programme for the alumni of the Sala Bai Hotel School has been designed to provide an opportunity for participants to develop their professional knowledge and leadership skills in support of their career ambitions. @touchsalabai

Sala-Bai
Education, Insights

UK hospitality education – in decline?

The hospitality industry is facing a ‘perfect storm’ of the recruitment and staffing impacts of Brexit, at the same time that the number of students entering hospitality education and training is on the decline.

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