Announcements9th January 2026Flash Friday: 26% Off Hospitality Courses for the New YearMatthew StephensStart the new year with a competitive advantage. Flash Friday brings you 26% off all Baseline courses—a limited-time offer designed…
Insights7th January 2026Seasonal Peaks: How Hotels Win with Bonus CampaignsMatthew StephensSeasonal demand is a goldmine for hotels. From Christmas to Valentine’s Day, guests are ready to spend—and smart hotels turn…
Insights18th December 2025Mastering special dietary needs to elevate guest experienceMatthew StephensAs hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed…
Insights16th December 2025Smart Storage, Safer Kitchens, Happier GuestsMatthew StephensIn hospitality, the quality of your ingredients defines the quality of your guest experience. But maintaining that quality isn’t just…
Insights15th December 2025Gift Cards: The Untapped Revenue Stream for HotelsMatthew Stephens Hotels are no longer just about rooms—they’re retail hubs waiting to happen. The rise of gift cards and experience…
Insights9th December 2025Better Systems, Safer Kitchens, Happier GuestsMatthew StephensIn hospitality, guest satisfaction starts long before the plate reaches the table. Behind every memorable dining experience is a network…
Insights8th December 2025Cyber Monday: 50% Off Hospitality Certification CoursesMatthew StephensCyber Monday isn’t just about deals—it’s about opportunity. In hospitality, knowledge is currency. Hotels thrive when leaders and teams deliver…
Insights2nd December 2025Stronger guest experiences through smarter operationsMatthew StephensIn hospitality, every detail matters. Guests rarely see the behind-the-scenes effort that goes into creating a seamless experience—but they feel…
Insights25th November 2025Clean Spaces, Happy Guests: Elevating Hotel StandardsMatthew StephensIn hospitality, cleanliness isn’t just a standard—it’s a promise. It’s the first thing guests notice and the last thing they remember. A spotless lobby, a…
Insights18th November 2025Clean, Crisp, and On Time: Elevating Hotel Laundry ServiceMatthew StephensIn hospitality, every detail matters. From the scent of the lobby to the crispness of a pillowcase, guests notice everything.…