By blending both immediate guest gratification with long-term incentive goals, and keeping guests engaged by meeting and exceeding their expectations during their on-property experiences, hotels and resort groups can help create a new era of traveler loyalty.
The team at award winning UK hospitality group in Northern Ireland able to book accommodation, spa, wedding and event business remotely using Maestro Web Browser PMS.
Leading property-management system provider is offering a PMS Evaluation Checklist to independent hoteliers needing a system makeover.
From instant contactless guest requests, F&B ordering via in-room tablet, and mobile check in/out user-friendly app features, the integrated solution connects guests with a sophisticated and personalized journey.
Maestro shows its 43+ year service commitment by implementing portfolio-wide PMS upgrade to better prepare independent operators for the ‘new normal’.