Hospitality has never been an industry reserved for people who followed a neat, predictable career path. In fact, many of the people who make the industry
Three brilliant basics at the heart of hospitality
Customers (and more often, consumers) now have more choice than they have ever had in the professional history of hospitality. From budget airport
The art of paying attention: How The Mandrake uses guest intelligence
The Mandrake does not offer a neutral backdrop for a night in London. It offers something immersive, atmospheric, and far more difficult to engineer than a “pleasant stay”.
How AI is changing the future of hotel search
Just when you thought you had SEO figured out, here comes AI travel search and shuffles hotel discovery all over again. Traditional search rankings still matter
Guest Intelligence Throughout the Guest Journey
From dreaming, to discovering, to booking and then reminiscing, the guest journey is made up of many small moments, each one offering an opportunity
7 Tips on How to Create a GREAT Guest Experience (from Award-Winning Hoteliers)
Every guest is unique, and every experience is unique. But is there a common thread in providing a great guest experience, regardless of the hotel’s specifications?
GuestRevu selected as preferred guest intelligence provider for The Leading Hotels of the World
We’re delighted to share that GuestRevu has been selected as a preferred guest feedback and reputation management provider for The Leading Hotels of the World (LHW)
Entries open for the 2026 GuestRevu GREAT Awards
Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards. Entries are open from the 1st to the 30th of June.
Where guest engagement and technology meet for boutique hotels
You get home after a busy day. Relaxed on the sofa, all you need now is to find a good movie. Fortunately, the streaming service suggests the perfect movie for you.
Three themes for hoteliers to take away from London’s first Novacancy
Novacancy has long been a staple of the hospitality calendar in Australia, so the GuestRevu team were delighted to head to the first London Novacancy.
