The global luxury travel market is huge, not in the number of guests with substantial buying power but the astonishing level of buying power that these luxury travellers have. The good news for hoteliers targeting those top 5% of guests is that they seem to spending more every year. The global Luxury tourism market had an estimated total revenue of USD 1,308.15 billion in 2022, and is projected to be worth USD 3,023.78 billion by 2032.
GuestRevu and Right Revenue unveil game-changing integration for hospitality excellence
GuestRevu, proudly announces its new integration with Right Revenue, a leading revenue management solution for hoteliers. This innovative collaboration introduces the seamless inclusion of GuestRevu’s guest feedback data directly into Right Revenue dashboards, providing hoteliers with even more critical data in their ongoing mission to optimise guest satisfaction and revenue management.
GuestRevu GREAT Awards 2023 shortlist announced
Following the analysis of more than 60,000 reviews of hundreds of hotels in 37 countries collected over three months, the GuestRevu GREAT Awards have unveiled the hotels shortlisted for these highly anticipated awards in six categories. In a unique approach, the GREAT Awards are not determined by judges, but by the guests themselves, using aggregated guest feedback data from major online review sites to determine the leading hotels. The winning hotels will be selected from the following shortlist and will announced at the GREAT Awards ceremony at the Good Hotel in London on the 23rd of November.
5 tips to get more hotel reviews
In the highly competitive landscape of the hospitality industry, mastering the art of collecting online reviews is a strategic move that can set you apart from the competition. You’ll not only boost your online reputation but also gain valuable insights to improve your service.
3 crucial aspects to award winning guest experience
Creating a guest experience that is unforgettable means that you will have a constant stream of brand ambassadors, with your guests becoming your biggest advocates and sharing their amazing experiences with those around them.
The GuestRevu GREAT Awards are seeking the GREATest hotel in 2023
Leading guest feedback and online reputation management solution GuestRevu and independent academic partner Stenden Univeristy South Africa, are excited to announce entries are now open for the GuestRevu GREAT Awards – celebrating hotels that deliver Guest-Rated Excellence in Accommodation & Travel. The awards will run from June through to the end of September with winners being announced in November 2023.
GuestRevu joins FEDHASA, strengthening its commitment to the Hospitality Industry
GuestRevu, the leading provider of guest feedback and online reputation management solutions for the hospitality industry, is proud to announce that it has joined FEDHASA (Federated Hospitality Association of South Africa) as a full member. This membership further underpins GuestRevu’s dedication to supporting and contributing to the growth and success of the hospitality industry in South Africa and beyond. FEDHASA is a highly respected industry association representing the diverse sectors of the South African hospitality industry, including hotels, restaurants, guesthouses, and other accommodation providers. By becoming a member, GuestRevu demonstrates its commitment to working closely with industry leaders, sharing insights, and contributing to the collective advancement of the sector.
GuestRevu welcomes Paul Griffiths as Global Head of Sales
GuestRevu, a leading provider of guest feedback and online reputation management solutions in the hospitality industry, is delighted to announce the appointment of Paul Griffiths as its new Head of Sales.
GuestRevu named best in class for the fourth time at HotelTechAwards
GuestRevu is honoured to announce our fourth win in the annual HotelTechAwards in both of our categories: Guest Feedback and Reputation Management.
How to respond to reviews, according to experienced hoteliers
These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.