Just when you thought you had SEO figured out, here comes AI travel search and shuffles hotel discovery all over again. Traditional search rankings still matter
Guest Intelligence Throughout the Guest Journey
From dreaming, to discovering, to booking and then reminiscing, the guest journey is made up of many small moments, each one offering an opportunity
7 Tips on How to Create a GREAT Guest Experience (from Award-Winning Hoteliers)
Every guest is unique, and every experience is unique. But is there a common thread in providing a great guest experience, regardless of the hotel’s specifications?
GuestRevu selected as preferred guest intelligence provider for The Leading Hotels of the World
We’re delighted to share that GuestRevu has been selected as a preferred guest feedback and reputation management provider for The Leading Hotels of the World (LHW)
Entries open for the 2026 GuestRevu GREAT Awards
Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards. Entries are open from the 1st to the 30th of June.
Where guest engagement and technology meet for boutique hotels
You get home after a busy day. Relaxed on the sofa, all you need now is to find a good movie. Fortunately, the streaming service suggests the perfect movie for you.
Three themes for hoteliers to take away from London’s first Novacancy
Novacancy has long been a staple of the hospitality calendar in Australia, so the GuestRevu team were delighted to head to the first London Novacancy.
Why measuring guest feedback is essential for hotel groups
But when a guest takes the time to complete a survey, they’re giving you something far more valuable than a polite response can cover. They are giving you their time
Shop Like a Traveller: A practical guide to tour hotel’s online visibility
How can you ensure your hotel is visible when potential guests search online? Travellers have more information, more choices, and higher expectations
Optimising your hotel’s online listings
Most hoteliers can remember a time when online travel agents felt like the enemy. You would see a booking come in, notice the commission attached to it
