Not all AI investments for the hotel industry are equal. Many solutions focus on transaction infrastructure, but discoverability is often the gating factor for success.
World’s leading hotel guestroom tablet platform launches HCN commerce media network
A new global commerce media network targeting affluent travelers has just launched. Hotel Communication Network (HCN), the world’s leading supplier
Jorge Manzur appointed as General Manager at Don Carlos Marbella
Don Carlos Marbella proudly announces the appointment of Jorge Manzur as its new General Manager, following the hotel’s highly anticipated summer 2025
Kristen Millar promoted to Chief Brand Officer at Sydell Group
NoMad Hotels has elevated Kristen Millar to chief brand officer as the company moves into a new stage of international expansion.
Conversational AI in Hospitality: Smarter Service, Happier Guests
Guests expect quick answers. Staff are stretched. Pressure builds across every service touchpoint.
Balanced growth drives European transactions
Europe’s hotel market recorded deals totalling €14.65bn in 2025, driven by interest in the upscale and luxury sectors, according to the European Hotel Transactions Report 2025
École Hôtelière Genève becomes first THE-ICE VErified institution globally
The International Centre of Excellence in Tourism and Hospitality Education (THE-ICE) has announced that École Hôtelière Genève (EHG) has become the first institution
Stephen Nickerson appointed as Vice President, Operations – The Americas at Outrigger Hospitality Group
OUTRIGGER Hospitality Group today announced the appointment of Stephen “Steve” Nickerson as Vice President, Operations – The Americas, effective March 16, 2026.
Fauchon L’Hôtel Kyoto celebrates 5 years with exclusive anniversary experiences
Fauchon L’Hôtel Kyoto will celebrate its fifth anniversary on 16 March 2026, consolidating its position as the French brand’s first gourmet hotel in Japan
Are hotels automating away their staff? Comment from Burgh Island owner
Recent Deloitte research highlights the delicate balance the sector must strike. 60% of hospitality workers say employee turnover has increased
