Traveller in the future will want to be connected, but they will not be looking for a handshake or another type of physical experience; their preferred connection is digital. Quick, smooth and done already.
How to reassure your guests that they are safe
Safety has always been paramount in hospitality, but with the onslaught of the Coronavirus pandemic, it will be a core tenant of the hotel business if you want to attract guests back to your hotel.
Crisis mitigation – gain control of your hotel back
COVID – 19 has attacked and crisis is looking through the door. How to stay afloat without tarnishing the brand you have built over the years? What are the smart ways to manage your hotel during this crisis? How did we recover when something similar hit the industry in the past? Here are some smart tips.
Best upselling bets: research shows what guests spend extra on
The results show what guests buy, when they buy it, and in what quantities to present an accurate picture of what actually sells in hotels throughout the year.
