Guests of all ages five and up may don a Pikachu hat and, equipped with a Poké Ball, set forth on an imaginative hotel-wide quest to seek out Pokémon characters.

The study, now in its 18th year, measures overall guest satisfaction across eight hotel segments and also shows Gen Y guests are more critical but not necessarily less loyal.

In his new position, Chock will oversee group and leisure sales initiatives, marketing and advertising activities for the Kaua’í resort, the only St. Regis in Hawaii.

Singapore-based SilverNeedle Hospitality is rapidly expanding its portfolio just a month after it announced the launch of the upscale Sage Hotel brand, with the first property in Brisbane.

Awilda Nevarez was previously human resources director for the Benchmark-operated Center for Leadership Excellence at Lockheed Martin, Bethesda, Maryland.

As part of the strategic conversion plan of the former W New Orleans, the property has now transitioned to the Hotel New Orleans Downtown for the remainder of its $29 million renovation.

At the 60-room Hotel Cacao, guests will be immersed in a kicked-back, relaxed “Hippie Chic” lifestyle of sophisticated accommodations and cutting-edge dining and mixology experiences.

Ilkin will drive the implementation of projects and manage all pre-openings across the Group’s portfolio of Pan Pacific and PARKROYAL hotels and resorts in Asia, Oceania and North America

By Patrice Houdayer: Globalisation, innovation and the value change proposition have changed the hospitality landscape, and behind each of them is the need to have highly competent people running the business.

A 27-year veteran of Accor, Colliat will be responsible for business and development strategies to increase profitability and expand hotel share across North and Central America and the Caribbean.