I think all hotel managers have moments where we think we have hit the wall and feel that we have not accomplished anything to improve our team’s mindset.
Can hotel terror attacks be prevented?
Although statistically, the likelihood of a terrorist attack in your hotel might be low, if the situation arose, would you be prepared or would you curse the statistics?
Why Knowledge Management matters to the hotel industry
Even without expensive technology or web tools, if a company is able to engage their people to work as teams, share knowledge and utilize optimal results, it can increase financial results by 10-20 percent.
What really works in the hotel business?
According to the 4+2 formula for success in the hotel business, you need good strategy, execution, culture and structure, plus two items in the talent, innovation, leadership, mergers and partnerships categories to perform well.