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bookboost
102 posts
http://www.bookboost.io
bookboost
Bookboost builds a bridge to connect the hotelier and it’s guests. The Unified Guest Communication Platform, which Bookboost developed specifically for the hospitality industry, drives quality engagement throughout each phase of the guest journey, boosting guest’s experiences. This has shown to positively impact main KPIs within hotels, hostels and serviced apartments. Proven by its success of truly connecting the hotelier and their guests, Bookboost, based in Malmö, Sweden, has been widely used by both independent properties as well as leading groups and chains.
Insights
1st July 2026

The 9 benefits of a hotel CRM your team will feel in week one

Daan De Bruijn

Most “benefits of a hotel CRM” posts list nine vague promises about engagement, loyalty, and direct bookings, with no sense of when any of that actually arrives.

BookBoost
Suppliers
27th May 2026

The 71% attrition cliff: why second-time guests don’t come back for a third

Dylan Firn

71% of guests who return for a second stay never make a third. That’s not an estimate or a survey claim. It comes from our own analysis of more than 6 million guest

BookBoost
Suppliers
20th May 2026

Free Webinar: What if your data could talk to you?

The second episode of The Upgrade, Bookboost’s newly launched product webinar series.

BookBoost
Suppliers
13th May 2026

The hotel guest experience mistakes that quietly cost you repeats

Mark Evans

The mistakes that hurt repeat business are almost never the loud ones. A spilled coffee or a lost luggage tag gets a complaint, an apology, and a recovery

BookBoost
Suppliers
6th May 2026

The highest-ROI marketing channel most hotel groups ignore

Julia Schröder

Hotel marketing budgets are under pressure from every direction. Google Ads cost more every quarter, OTA commissions keep climbing, and social media

BookBoost
Suppliers
29th April 2026

5 guest segments every hotel group should be using in their email campaigns

Anna Randow

Last month your team sent a summer promotion to all 15,000 contacts in the database. Same subject line, same offer, same message for everyone

BookBoost
Suppliers
22nd April 2026

Your guests keep asking the same ten questions. Here’s the fix for serviced apartments.

Dylan Firn

Serviced apartments have embraced self-check-in like no other segment in hospitality. Keyless entry, automated access codes, digital welcome guides.

BookBoost
Suppliers
15th April 2026

Introducing The Upgrade: See everything Bookboost shipped in Q1 2026

On April 23rd at 3:00 PM CET, we’re launching The Upgrade, our brand new product webinar series!

BookBoost
Suppliers
8th April 2026

Why independent hotels don’t need a loyalty programme to win repeat guests

Daan De Bruijn

Marriott has Bonvoy. Hilton has Honors. IHG has One Rewards. If you run an independent hotel group in Europe, it is easy to look at these programmes

BookBoost
Suppliers
1st April 2026

Your guests already told you everything. Are you listening?

Jamie McBride

Every night, guests check in to your hotels. They share their names, email addresses, preferences, and payment details. They order room service, book spa treatments

BookBoost

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