The Emerging Leaders Executive provides a social learning experience that builds professional friendships plus offers real access to learning from the industry’s best.
Will we see the rise of the secretary again?
There is a limit to the level of e-communication anyone can handle effectively and arguably we are past that limit. Is having a secretary key to getting hotel GMs out of the office and interacting with guests again?
Age of craft: a return to the past as we step forward into the future
As the world becomes even faster and more open, there is a rise in old-fashioned crafts, from antiques to art to books to artisan food. Hospitality needs to understand where it sits amid this change.
Cookie cutter is out – authenticity is key to today’s successful hotels
The keyword for today’s discerning hospitality is ‘indigenous’ – people want to understand and fully experience the places they visit, and authenticity is crucial.
The days of “Lunch is for Wimps” are over
In today’s market, lunch is not just important – it is essential. There is a need for an environment where employees and executives can go to reflect, relax and just talk to colleagues for an hour.
