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Tracy Dong
Tracy Dong
Senior Advisor of Asia Pacific region
IDeaS

About Tracy Dong:

Tracy Dong is Senior Advisor of Asia Pacific region at IDeaS Revenue Solutions. She worked for InterContinental Hotels Group and Far East Hospitality, both at corporate and property level, prior to joining IDeaS. Tracy is focused on furthering Revenue Management education across the APAC region and has in-depth experience in data analytics, forecasting, pricing strategies and revenue management standard operating procedures development. During the time with IDeaS, Tracy has been working on various projects to help hotels build strategic revenue management cultures. She has also applied revenue management principles beyond traditional hotel environments into new territories such as car parks and waterparks.

Contact Details:

Company:

IDeaS

Location:

Melbourne, Australia

LinkedIn:

Connect

Website:

https://ideas.com

ARTICLES

revenue management

How revenue management and digital marketing work together to drive demand

In a post-COVID 19 world, hoteliers need to review the functionality of traditional departments, leading to closer working relationships between revenue managers and marketing departments in pursuit of total revenue...
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Hotel recovery indicators and the need for scenario-based strategies

Hotel recovery indicators and the need for scenario-based strategies

Even as hotels prepare to bring back furloughed employees and reopen their doors to guests, a unique set of obstacles and opportunities are present.
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Align IT to drive hotel revenue performance

Align IT to drive hotel revenue performance

So, what can hoteliers do to ensure revenue generation is approached from a property-wide perspective? 
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AI-friend

Friend not foe: why AI should be a revenue manager’s new best friend

Hotel revenue managers should embrace AI technologies to progress non-critical, repetitive tasks and to help free their time to concentrate on areas where they can add more value to their...
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