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Dr Michael Toedt
Founder
dailypoint

About Dr Michael Toedt:

Dr. Michael Toedt is one of the most renowned experts in the field of Big Data and CRM. His professional life to date can be divided into two areas: First, his goal was to take over his parents’ hotel business. After two specialist training courses and experience in the star gastronomy sector, he studied business administration with a focus on the hotel industry. In 2000, he started his second career in the field of CRM at the Schörghuber Group of Companies, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH. Since then TS&C, today known as dailypointTM, has made a name for itself as a software company and think tank for data-driven management. Michael Toedt wrote the CRM guide of the Austrian Hotel Association and in 2015 the book “Big Data” was published, which has since become a standard work. He wrote his doctorate in 2016 on the influence of communication on sales figures in the luxury hotel industry.

Contact Details:

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dailypoint

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Website:

http://www.dailypoint.com

ARTICLES

Top priorities for hotel CEOs in a post-Covid world

The hospitality landscape continues to evolve at an alarming rate – and unless hotel CEOs take action to identify and implement the right changes, their hotels are unlikely to make…
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Is your hotel tech stack ready for ‘Covid revenge travel’?

Post-COVID guest desires, needs and expectations have evolved in a very short period of time – and only hotels that can meet them will survive in this highly competitive environment….
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Caution: Data protection

Avoid negligent breaches when selecting cloud software systems!
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Quality Management – more than just a questionnaire

A modern questionnaire system can check quality management and also fulfill many other tasks at the same time.
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