eHotelier logo
Dr Michael Toedt
Founder
dailypoint

About Dr Michael Toedt:

Dr. Michael Toedt is one of the most renowned experts in the field of Big Data and CRM. His professional life to date can be divided into two areas: First, his goal was to take over his parents’ hotel business. After two specialist training courses and experience in the star gastronomy sector, he studied business administration with a focus on the hotel industry. In 2000, he started his second career in the field of CRM at the Schörghuber Group of Companies, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH. Since then TS&C, today known as dailypointTM, has made a name for itself as a software company and think tank for data-driven management. Michael Toedt wrote the CRM guide of the Austrian Hotel Association and in 2015 the book “Big Data” was published, which has since become a standard work. He wrote his doctorate in 2016 on the influence of communication on sales figures in the luxury hotel industry.

Contact Details:

Company:

dailypoint

Location:

LinkedIn:

Connect

Website:

http://www.dailypoint.com

ARTICLES

Post pandemic hotel priorities

Top priorities for hotel CEOs in a post-Covid world

The hospitality landscape continues to evolve at an alarming rate – and unless hotel CEOs take action to identify and implement the right changes, their hotels are unlikely to make...
Read more
revenge travel

Is your hotel tech stack ready for ‘Covid revenge travel’?

Post-COVID guest desires, needs and expectations have evolved in a very short period of time – and only hotels that can meet them will survive in this highly competitive environment....
Read more
Data protection cloud software

Caution: Data protection

Avoid negligent breaches when selecting cloud software systems!
Read more
quality management

Quality Management – more than just a questionnaire

A modern questionnaire system can check quality management and also fulfill many other tasks at the same time.
Read more