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eHotelier Editor
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ARTICLES

Recruitment and training tips

Enhancing guest satisfaction: Hotel staff recruitment and training

In today's highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.
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Cendyn eHotelier Webinar

[New Webinar] Capturing Demand

In this Webinar, we explore the actions required to capture direct business through owned, earned and paid media, with actionable insights and key takeaways.
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Monitor work operations

Course for you: Monitor work operations

At the core of successful operational planning is an understanding of workflow organization and how different tasks can be coordinated effectively.
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Housekeeping course

[Course of the Week] How to present guest rooms professionally

Learn how to identify procedures for final checks, turndown, and presentation standards to ensure your guests have a pleasant experience.
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