Nowlan will lead Four Seasons global sales and marketing team, overseeing brand marketing, fourseasons.com and digital ecosystem, public relations, social media, marketing communications, advertising, worldwide sales force and central reservations organisation.
Michael Hooper appointed General Manager of Hilton Miami Airport
Hooper has worked with Hilton Hotels for 27 years, most recently serving as Hotel Manager of the 1544-room Hilton Chicago.
Jasmin Howanietz promoted to Director of Sales and Marketing for the Waldorf Astoria New York
Howanietz first joined the Waldorf Astoria New York in 2005, and most recently, led a team of 18 managers as Director of Sales, managing a multi-million dollar group revenue stream.
The power of ‘I don’t know’
Whereas an ‘I don’t know’ opens the doors to a constructive, back-and-forth conversation, an ‘I have all the answers’ approach prevents an even better resolution from surfacing.
Diners willing to spend big money on dining experience of their lives
According to a recent online survey sponsored by Michelin, men and millennials would splurge more to have a once-in-a-lifetime dining experience at a gourmet restaurant.
Marco Polo launches new ‘Elite’ digital membership programme
The digital membership programme allows members to redeem benefits by using e-certificates via their mobile phone or tablets, with platforms for both iOS and Android users.
Best Western Australasia’s longest serving CEO, Rob Anderson retires
Succeeding Anderson, Steve Richards (former GM Sales & Marketing) has been appointed to the role of Head of Commercial and Spencer Watson (former GM Regional Services and Quality Assurance Program) has been appointed to Head of Operations following approval from Best Western Australasia’s Board of Directors.
South Africa’s City Lodge Hotel Group opens 56th hotel
South Africa’s City Lodge Hotel Group has opened its 90-room Road Lodge Pietermaritzburg in Kwazulu–Natal province a one-star property aimed at budget conscious business and leisure travellers.
Le Meridien and Westin rollout new family programs
Programs at more than 300 Le Méridien and Westin Hotels around the world have reinvented their kids club concept and family experiences and have introduced more meaningful branded amenities for young travelers.
Park Inn by Radisson Reykjavik Keflavik Airport opens in Iceland
This is the group’s third addition to Iceland – complementing the Radisson Blu 1919 Hotel and Radisson Blu Saga Hotel.
