Mandarin Oriental Hotel Group has enriched its digital experience for travellers in China by unveiling an all-inclusive booking and payment experience on the WeChat platform.
Schiphol’s new partnership with WeChat to attract Chinese tourists
Schiphol is WeChat Pay’s first Flagship Smart Airport in Europe
Why chatbots are great for hotels
2016Êwas the year of the chatbot, and expertsÊand marketeers are confident that 2017 is going to be another interesting year. A chatbot is an automated messaging service, consisting in a computer program, aimed to generate a conversation with human users. They interact with the service through popular messaging applications like Facebook Messenger or WeChat. Which companies are already using the chatbot technology?
US hoteliers appeal to increasing number of Chinese tourists
Hotels offer congee and other Chinese staples for room service. Casinos train staff members on Chinese etiquette. The American hospitality industry is stepping up efforts to make Chinese visitors feel more welcome, since they are projected to soon surpass travelers from the United Kingdom and Japan as the single largest overseas demographic.
