The redesign of Oaky’s interface is part of the company’s commitment to continuously improving the guest experience, boosting conversions and raising their client’s ROI.
Oaky and Guestline launch integration to empower hoteliers with smart upselling
The one-way integration between Oaky and Guestline PMS allows the upselling software to use some of Guestline’s booking information to send customized upsell deals to guests before arrival.
Best upselling bets: research shows what guests spend extra on
The results show what guests buy, when they buy it, and in what quantities to present an accurate picture of what actually sells in hotels throughout the year.
Radisson rolls out Oaky in EMEA
Oaky announced a strategic agreement with Radisson Hotel Group, for the roll-out of Oaky’s upselling solution to more than 200 hotels in EMEA (Europe, Middle East, and Africa) by the end of 2019.
Fighting nontraditional accommodations through upgrades and room selection
You can fight back is through offering guests fantastic deals for add-on services, amenities or activities to make their time with you exceptional.
Teaching the art of the sale
When you are in a customer-facing industry like the hotel industry, the ability to sell is extremely important, andÊI think most general managers would agree with me! A hotel is a busy and complex environment, and there are numerous opportunities for additional sales throughout a guestÕs stay, a well-trained team will be able to take advantage of this and be able to upsell when and where appropriate.
The training manuals of the 21st century – mobile phones
Mobile learning is perfectly suited to the hospitality industry – it’s effective, flexible, scalable and less expensive than traditional, classroom-based training methods.
