Luxury hoteliers no longer just sell rooms, spa treatments or dining occasions. You sell holistic experiences. What can you do to enrich your experiences in a meaningful way that allows you to command higher room rates without turning guests off?
5 hospitality industry upgrades that improve the customer experience
As travel demand soars, the hospitality industry is facing immense staffing shortages. This has made it difficult for companies to provide excellent service and meet client expectations. Here’s how you can navigate these competing forces by implementing the following upgrades.
What hotel owners need to know about ROI projects
Here are the critical areas hotel owners need to know about ROI projects. After evaluating the various aspects of a potential investment, management can calculate the guaranteed return and move forward with the undertaking.
Fighting nontraditional accommodations through upgrades and room selection
You can fight back is through offering guests fantastic deals for add-on services, amenities or activities to make their time with you exceptional.
Trends shaping booking behaviour in Asia Pacific
Corporate travel is on the rise in the region, but people are doing it differently
