Hundreds of animal attractions where tourists come into physical contact with captive wild animals or endangered species will no longer be bookable on TripAdvisor or Viator.
How the Net Promoter Score can affect your TripAdvisor rating
Hoteliers should start paying more attention to their NPS, as it has an exceptionally strong relationship to their TripAdvisor ratings.
TripAdvisor announces new attractions and booking solution for partners
Carlson Rezidor is the first hotel group to implement solution on the Runtriz Platform via its Radisson Blu One Touch app.
TripAdvisor introduces airline reviews
New features give travelers more transparency and insights into the total value of a flight beyond the price.
Gary Fritz joins TripAdvisor as Chief Growth Officer and President, Asia Pacific
In his capacity as chief growth officer, Fritz is responsible for driving growth and strategy across the entire family of TripAdvisor brands. In his role as president of APAC, he is responsible for leading TripAdvisor’s operations and strategy throughout the Asia Pacific region.
TripAdvisor and Google Play Music team up
The new feature aims to transport travellers to their destination of choice via locally-themed playlists.
SmarterTravel launches new look & interface
The newly designed site offers a multi-device experience for desktop, tablet and mobile use.
How review sites protect against fake hotel customer reviews
Review sites are actively working to prevent fake reviews and have processes in place to protect businesses against them.
TripAdvisor changes Popularity Ranking algorithm
TripAdvisor has enhanced its Popularity Ranking algorithm to mitigate the effect of “fast-risers”.
High proportion of online hotel reviews suspicious
Around 20 percent of online hotel customer reviews may be unreliable or fake, according to Dr Markus Schuckert and Professor Rob Law of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University.
