Japanese investors trumped buyers from North America, Hong Kong and Singapore to be the most active offshore capital in Australia’s property sector last year, new CBRE data shows. CBRE’s Australia Capital Flows report tracks investment across the office, industrial, retail, hotel and living sectors.
Customer-obsessed: Why should your hotel embrace this trend?
“Putting the customer first” is one expression that has been around hospitality for a long time. However, now we enter an era of being “customer-obsessed”. This has become more than a trend and has turned into a key mindset that hoteliers must not be unaware of.
