A new study finds that 62% of guests would prefer to check-in/out through a hotel app and 47% would be happy to order room service if they could do so via an app.
The role of technology in managing operational complexities in the COVID-19 era
Operations teams are faced with a complex challenge as more is required from staff to meet the stricter new requirements, whilst costs must be cut wherever possible as hotels expect to run at lower than average occupancy levels for the near future.
Keep components of a Return to Operations plan
Distilling a return to operations plan into its component parts is the secret sauce to making it manageable. Ultimately, the process for developing a comprehensive plan covers four main themes.
What hotels can learn from the tech industry about marketing
With hospitality facing an existential crisis due to such an industry-changing external shock, hoteliers could do worse than look to startups for lessons in adaptation.
The five changes expected in the hotel industry
The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.
Five changes expected in the hotel industry
The landscape continues to change rapidly, and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come.
The First 100 Days: action plans for the ‘new normal’
There is tremendous value in slowing down and dedicating the time to take stock of where you’ve been and where you’re going; providing clarity for you and everyone who relies on your direction. Only after that can you put together a set of goals that will keep you and your team focused and prepared as soon as the “new normal” starts.
Voxel and Juniper join forces to ease the use of electronic payments for the Travel Industry
baVel, Voxel’s electronic transaction platform in the travel sector, has been integrated with Juniper, a technology provider for the tourism industry, to boost B2B payments in the travel industry.
Hotels can stay healthier with technology
Hotel technology such as mobile check-in, mobile key, mobile check-out and AI-driven guest request platforms help hotels improve guest service by empowering the guest to control more elements of their stay from the security of their own smartphone.
What’s next for hotel tech: Long-range wireless charging
Long-range wireless charging is more than a convenience for guests, it’s both a cost-effective operational solution and an opportunity to collect powerful insights.
