Gustaf joined Montage from Morgans Hotel Group, in New York City, where he rose from vice president of technology to chief technology officer, responsible for all technology, loyalty, customer relations management, and call center operations and strategy.
Red Roof Inn launches Verified WiFi initiative
Red Roof Inn is increasing WiFi to high speeds at their hotels to speeds that will allow guests to stream their favorite movies, video games and music.
Little Hotelier now available on the App Store
The ‘Little Hotelier’ app will allow existing customers to manage their small property’s rooms and reservations on-the-go, from an iPhone or iPad, free of charge.
Revenue management automation for the modern hotelier
Automation serves as the binding agent between a solid revenue management strategy and its deployment, with the integration between each system acting as a quality control to reduce human errors and ensure consistency.
AccorHotels to acquire leader in the concierge market, John Paul
John Paul is a technology enabled concierge, equipped with a proprietary CRM and data platform based on a behavioral profiling and a 360°personalization, as well as a network of over 50,000 partners in more than 50 countries, the company offers exhaustive and global loyalty solutions.
Technology in food and beverage: Executive chefs playing catch up
The majority of chefs would like to spend more time creating, cooking, developing, innovating and working with their teams, but the financial and managerial pressures of running a professional kitchen often push them into areas where they do not always feel comfortable.
Meetings.com partners with ABC Global Services
ABC Global Services will utilize Meetings.com’s technology platform as a sourcing and lead generation tool to supply their clients with meeting and event planning services.
winwinbooking partners with eRevMax
Partnership will allow seamless 2-way connection between the RateTiger channel manager and its social booking site winwinbooking, available for travellers to book through the mobile app.
Mandarin Oriental launches global digital detox initiative
Mandarin Oriental has worked with the renowned Mayo Clinic on the creation of a range of tips and guidelines that can help establish personal boundaries on the use of technology, clear mental chatter and establish a healthy, digitally balanced lifestyle.
Hotel technology: the case for integrated, cloud-hosted solutions
The right tech system can improve efficiency by saving resources and driving productivity, which delivers the added bonus of giving the staff more time to attend to guest needs.
