Every corner of the hotel allows for rapid prototyping, inviting guests to test and give feedback in real-time, ultimately shaping their future hotel experience.
How technology can help hotels navigate the luxe/economy split
Hotel property management systems have evolved to keep in step with advances in the industry and also to meet the changing needs of hotel customers.
Onyx CenterSource debuts, unifying three brands under one name
With the relaunch, Onyx CenterSource officially retires the names Onyx Payments as well as Net Trans Services and Worldwide Payment Systems, companies it acquired in recent years.
Are you prepared for digital detox travelers?
Consider embracing the ‘tech-free’ wave and catering to the needs of a growing travel segment that is craving a respite from being online and the information deluge incessantly hitting them.
Microsoft and AccorHotels develop Staff Hub mobile staffing app for deskless employees
Staff Hub is a collaborative application that allows hoteliers and their deskless teams to manage their schedules completely on their mobile phones.
Ways to generate revenue from your hotel’s free Wi-Fi
By using social Wi-Fi technology, not only are you making it easier for your guests to connect, you are gaining a data capture and marketing tool that will allow you to understand your clients better as well improve your TrevPar revenue and direct bookings.
Hyatt selects Alex Zoghlin as Global Head of Data, Innovation and Business Transformation
Zoghlin moves into the newly created position three years after joining Hyatt as the global head of technology.
Best Western launches VR tours for all North American hotels
Through the Best Western Virtual Reality Experience (BWVRE), guests are now able to view a virtual reality tour of nearly 2,000 properties.
TripAdvisor announces new attractions and booking solution for partners
Carlson Rezidor is the first hotel group to implement solution on the Runtriz Platform via its Radisson Blu One Touch app.
Mantra Group launches video job applications
The option of including a video cover letter was introduced as some applicants, especially Millennials, communicate very effectively in this format.