talent Archives - Insights
Insights

Why there is hope amid the despair for the hospitality industry

Consumer expectations, as well as marketing strategies will change as a result of the pandemic, perhaps with a greater focus on domestic customers and a greater concern for the environment. And this new hotel industry will need talent to match the opportunities that will emerge.

hospitality industry must adapt
Insights

Learning from Ôold schoolÕ hoteliers

Recently, I had the delightful opportunity to sit down with two Ôold schoolÕ hoteliers. The goal of my interview was to get their perspective on the current state of our profession and see what lessons could be gleaned that are applicable to those of us still in the trenches.

Klaus Tenter
Insights

What really works in the hotel business?

According to the 4+2 formula for success in the hotel business, you need good strategy, execution, culture and structure, plus two items in the talent, innovation, leadership, mergers and partnerships categories to perform well.

Success formula
Insights

How to stop talent turnover

What the industry needs to know about attracting and keeping new hospitality graduates: in conversation with Guy Bentley, CEO of the Blue Mountains International Hotel Management School.

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