We take a look at four important lessons hoteliers can take from industries that have survived and even expanded during COVID.
Why there is hope amid the despair for the hospitality industry
Consumer expectations, as well as marketing strategies will change as a result of the pandemic, perhaps with a greater focus on domestic customers and a greater concern for the environment. And this new hotel industry will need talent to match the opportunities that will emerge.
The (hotel) sky is falling
The next downturn is coming, so here are some proactive steps you can take to both lessen the impact of this unavoidable pendulum swing and to recover quicker than the competition.
