Insights

Use technology to achieve competitive differentiation

Hotels that make good use of the key technology trends can expect to see technology become a point of competitive differentiation, and those that don’t will find themselves increasingly alienated from their customers and lacking the efficiency that a well-oiled modern business should be aiming for.

Touchpoint
Insights

Using guests to market your hotel

If guests share with their family and friends about their trip to your hotel, you know that you’re marketing to a readily available, enthusiastic audience that considers their social media network a trusted source.

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