Smith joins Grand Velas Riviera Maya with prior experience as Business Development Manager at Palace Resorts and Le Blanc Spa Resort, based in Miami, as well as Southeast Sales Manager at Big Five Tours and Expeditions, Stuart, Florida.
Heather Mitchell new Sales Manager at the Gilchrist Club
Heather Mitchell was previously corporate wellness and membership sales manager for Gainesville Health and Fitness in Jonesville, Florida.
Patrick Ngiam named Global Director of Sales for Marco Polo Hotels
Spanning over 20 years of hotel sales experience, Patrick Ngiam has held senior positions at Hyatt, Shangri-La, Four Seasons and Marriott, throughout Singapore, Hong Kong, China, Taiwan and Indonesia.
Alison Taylor new Senior Vice President of Starwood’s Sales Organization
Taylor leads Starwood’s business-to-business sales strategy and directs the company’s sales team of more than 5,000 associates around the world.
The Westin La Paloma Resort & Spa expands sales force with four new appointments
Mark Stavitski is the new director of sales, Nancy Miller the Midwest account director, Diana Kamper the southwest account director, and McKinlay Kelly is a group sales specialist
Tips for GMs & hotel leaders to increase call conversions
A search for “increasing reservation conversions” returns hundreds, possibly thousands, of articles and blogs posts about growing hotel website conversions. The topic of hotel call conversions, on the other hand, is often treated as a dinosaur to the modern travel era. Contemporary marketers seem to have forgotten that the phones never quit ringing.
Cyril Kovarsky joins Accor as SVP Global Sales
Cyril will be responsible for defining and coordinate Accor’s B-to-B sales strategy for all segments (large corporate accounts, event agencies, airlines, travel agents, tour operators).
Casa de Campo appoints Leandro Cruz as VP of Sales
A hotel management graduate, Cruz has more than 25 years experience in the hospitality industry throughout the United States, Europe and Latin America.
Chris Roe new Vice President Sales, Distribution & Loyalty Accor UK & Ireland
Roe will also be a member of both the UK & Ireland HotelServices Executive Committee and the UK & Ireland Executive Committee.
Marsha Morton new Director of Sales, North America for The Brando
Prior to The Brando, Morton most recently held the position of Director of Sales & Marketing, North America for the InterContinental Resorts of French Polynesia (formerly Southern Pacific Hotels).
