The ATIC Quality Tourism Framework awards now includes guest feedback as a benchmark of excellence.
It’s important to understand what types of chatbots are out there and which one best suits your organization.
Here are some valuable lessons we can learn about leadership that will help sustain our businesses through to recovery.
Radisson collaborates with ReviewPro to develop a unique AI-driven chatbot messaging solution for the hospitality industry.
While “clean” is the terminology of choice, the underlying message is “virus-free.” Recent survey found that improved health and cleaning is the chief factor impacting the decision to stay at a hotel.
What hotels should be doing to take control of the situation in order to become a trusted property for guests to travel to.
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and more self-sufficient.
With many of today’s chatbots, implementation can be a long and drawn-out process, and once you have it you even have to train it! A pre-trained chatbot and the presence of an AI-driven positive network effect can solve these issues.
Never miss a trend.