Here are five effective ways of turning unknown guests from OTAs into loyal advocates who will recommend your hotel to their friends and family and likely book directly with you again in the future.
Three ways extended stay properties can use better data to optimize revenue performance
Pricing, business mix and allocation of inventory all depend on good data to optimize revenue performance at hotels where guests book for long periods of time.
Hospitality industry pricing: Where is it heading?
Online travel agents, data related issues and a skills shortage of revenue managers are all impacting pricing strategies in the hotel industry.
Resolving the conflict between revenue management and CRM
Both revenue management and customer relationship management have an influence on profit maximization, but work in different ways with different objectives.
nSight adds sbe’s portfolio of hotels to its growing list of independent hotel groups
nSight’s predictive consumer analytics will give sbe’s boutique properties a digital marketing and revenue management advantage by anticipating buyer behavior.
2015 prize-winning Hospitality Financial Management and Revenue Management learners named by HOSPA
The winners are the learners who achieved the highest HOSPA ETP scores, based on their results in each of the HOSPA examination categories for the Financial Management and Revenue Management training programmes, completed in March 2015 and September 2015.
The transformation of the hotel industry from art to science
With the combined impact of shifting demographics and new technologies as the catalysts for this metamorphosis, the science of hospitality and marketing now permeates all areas of hotel operations.
Acquiring and nurturing revenue management professionals
Revenue Management professionals are in high demand. The HSMAI ROC session “Diamonds in the Rough” addressed the challenges of attracting and retaining team members. We also caught up with Tarandeep Singh of IHG to hear his views on the topic.
HSMAI ROC attracts leading Revenue Managers from Asia Pacific
The 2015 HSMAI Revenue Optimisation Conference held on April 22nd at the Raffles City Convention Centre in Singapore was a one-day interactive program featuring thought leaders and subject-matter experts in various aspects of revenue management.
HOSPA partnership with eHotelier – eBook
HOSPA’s range of Professional Development Awards, available through its education programs, will now be available to eHotelier members.
