Properties

New rooms at Kulm Hotel St. Moritz

The Kulm Hotel St. Moritz has undergone the largest room renovation in its long and illustrious history, creating 40 new rooms that all incorporate traditional Swiss stone pine walls, which have the added bonus of improving guests’ sleep.

Kulm Hotel Room
Insights

Where’s the luggage? There is always someone more important

The Empress Hotel in Victoria, British Columbia, saw massive renovation in 1988. The renovation was so big the hotel was closed for six months. One man died in the construction falling down the garbage chute and it is said that the hotel rose six inches taller as so much weight was taken out of her. I have said many times, you have not really worked in the hotel business until you have worked in a hotel thatÕs closed.

Hotel luggage
Insights

A New Year means a new third space

Thinking of renovations next year? The essence of the ‘third space’ can be distilled into three salient factors for which the upgrade costs are not blatantly prohibitive.

Insights

Best practices for back of house investments

Unlike trying to drive occupancy, the returns from investing in cost reduction measures accrue entirely to the bottom line, rather than at the operating margin of the hotel. Here are six proven strategies to help hotel owners and operators invest wisely in the back of the house.

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