Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce that Carlton City Hotel Singapore has selected Cendyn’s eInsight CRM to help them consolidate their data, streamline their guest communication efforts and provide them with a true 360-degree view of each guest. Cendyn’s eInsight CRM will put Carlton City Hotel Singapore in control of their data and provide them with the ability to personalize the experience for every guest, build long-lasting relationships with their guests and drive profitability through their direct booking channel.
Radisson Hotel Group continues its strategic digital transformation with the expansion of its innovative real-time, self-service online booking platform for meetings and events. Book it easy is now available across all key conference hotels in EMEA. This best-in-class digital solution allows meeting and event organizers to save hours of precious time when planning for a meeting and booking a venue by making the process faster and more efficient.
Long-stay booking platform, Renthia and STAAH have announced a partnership that will help property owners elevate their distribution strategy.
Oaky’s analysts created a free benchmark report which sheds light on how much revenue hotels can expect to generate every month. The report shows which hotel categories perform best, how much every upsell email makes on average, how high the average incremental revenue is per room and what the extra spend is per guest.