You need to put a face behind your hotel. You need to exhibit that you aren’t just some anonymous team, but that there is a person, or people, behind the company.
Why personality is more important than we think
You may be underestimating the ability of personality to predict performance at work.
Get more Direct Bookings with a Winning (Hotel) Personality
Want to attract new business and get more direct bookings? Make sure the online presentation of your hotel supports this goal.
Cultivate good bedtime stories to win over guests
Similar to the episodes of an ongoing series, a hotel should never stop crafting the stories around its DNA.