By using the data you already have from each guest profile, hoteliers can learn about their guests’ behaviour and engage with them in the right way, using the right tools throughout the travel journey.
winwinbooking partners with eRevMax
Partnership will allow seamless 2-way connection between the RateTiger channel manager and its social booking site winwinbooking, available for travellers to book through the mobile app.
Understanding the Millennial approach to hotel selection
It is important to make sure we’re prepared for when the bulk of millennials reach the age where they are traveling regularly for business and leisure.
Drive direct bookings by getting to know your guests
Here are five effective ways of turning unknown guests from OTAs into loyal advocates who will recommend your hotel to their friends and family and likely book directly with you again in the future.
Hospitality industry pricing: Where is it heading?
Online travel agents, data related issues and a skills shortage of revenue managers are all impacting pricing strategies in the hotel industry.
Why are hotels sleepwalking into a state of increased OTA dependency?
To break the spell of OTA booking dominance, hotels must use a holistic approach which takes advantage of the latest technology to improve your hotel in three ways: data collection, online user experience and guest communication.
The OTA duopoly: Priceline vs Expedia
The OTA duopoly means that hotels must realign their online strategies and tactics to make sure they make the most of their owned media before relying too much on external sources.
How consumers move between online travel sites on their purchase path
The options continue to grow for consumers looking to book trips online, making gaining their attention and influencing their decisions further up the marketing funnel more competitive.
OTAs and the billboard effect
Hoteliers shouldn’t rely too heavily on OTAs, even though there are still benefits to be reaped from the correlation between visibility on an OTA site and uplift in direct bookings.
Four factors changing the landscape of online bookings
There are certainly some key developments happening this year that should keep a couple of hotel and hospitality marketers awake at night.
