While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that. Here are strategies you can use to generate more revenue from your existing guests and easy ways you can implement them today.
Recapture direct bookings with specials
The key is to give customers a reason to not want to book anywhere else by providing a special that offers something more than what a guest can receive when booking with an OTA.
Special offers that guests find special
These perks can help you attract new guests and retain existing ones, increase sales, enhance your reputation and drive more traffic to your owned channels like your website and social media pages.